You do not get a login and a manual.You get real people, from day one.
Kenii support is not a help desk you escalate to. The same team that builds the platform migrates your existing catalog, configures your branding, trains your staff, and stays reachable long after your first year is published, so implementation is a project we run with you, not one we hand off and leave behind.
Support at Kenii means the people who built it are still the people who answer.
Not a contractor. Not a ticket bot.
A real onboarding sequence, not a self-service login.
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Kickoff and migration
We meet your team, review your current catalog, and bring your existing programs, courses, and credentials into Kenii. Your staff is not retyping years of content by hand.
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Branding and configuration
Your colors, your fonts, your settings. We configure the three-layer branding system to match your institution before your team ever opens the editor.
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Staff training
A live session run on your actual catalog, not a generic demo account. Most coordinators are self-sufficient editing programs, courses, and credentials by the end of it.
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First publish
We stay on the call for your first real publish, catalog year lock included, so the first time it counts is not the first time your team is doing it alone.
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Ongoing support
After launch, the same team stays reachable for questions, updates, and the next catalog year, not a rotating queue of unfamiliar names.
See exactly what is
unfinished, before a student does.
Every Kenii dashboard tracks catalog completeness in real time: which programs are fully built, which courses are missing a description, which credentials have no plan of study. Your team sees the gap before a student does, and fixes it in one click instead of a spreadsheet audit.
Associate in Nursing
WHERE IT LEADS
Answers live inside
the same screen you work in.
Kenii ships with a documentation viewer built into the admin, searchable how-to articles for every screen your staff touches. No separate help site to remember, no support portal to log into just to find out how catalog years work.
Programs
48 programs in the catalog · 2026 to 2027
We have had so much positive feedback about the catalog. Kudos to you.Erica Caracoglia Catalog Coordinator Martin Community College
Support built for the people who run the catalog and the people who fund it.
A team, not a ticket number
When your staff has a question, they reach a person who knows Kenii and knows your institution’s setup, not a first-tier agent reading from a script.
We migrate your existing catalog
Your current programs, courses, and credentials move into Kenii as part of implementation. Your coordinator starts editing on day one, not retyping years of catalog content first.
Training that sticks
Sessions run on your real catalog, not a demo account, so your team leaves knowing exactly how to update the programs, courses, and credentials they own.
No separate vendor to manage
Implementation and support are part of the same relationship, quoted with your package, not a second contract with a second company to coordinate and pay separately.
Questions institutions ask.
- Who actually implements Kenii for us?
- The same team that builds the platform. There is no reseller and no third-party integrator standing between your institution and the people who wrote the code.
- Do you migrate our existing catalog for us?
- Yes. Your current programs, courses, and credentials come into Kenii as part of implementation, so your team is not retyping years of catalog content by hand.
- How long does implementation take?
- The schedule scales to the size of your catalog and how much of your current content we are bringing over. We set the timeline with you at kickoff and hold to it.
- What happens after we launch?
- Support continues. The same team stays reachable for questions, for the next catalog year, and for anything that comes up, not a queue that resets with every new hire on their side.
- Is support a separate contract?
- No. Implementation and ongoing support are part of how we price every package, not a line item you negotiate later. /packages/ and a written quote lay out exactly what is included.
See how Kenii support worksbefore your first day.
Request a demo and we will stand up a Kenii site with your logo and your colors, running on demo catalog content, yours for fourteen days. While you’re in it, we will walk you through what implementation and support actually look like for your team. At the end we talk, then send a written quote your purchasing office can act on.
Nothing to sign to get the demo site.